We collect only what you give us voluntarily: name, email address, phone number, and a postal address when an order ships.
We use that information to communicate with you and to fulfil what you've asked for — nothing else.
We do not run ad pixels or marketing trackers on this site.
We do not sell or rent any personal information to any third party under any circumstance.
We share only what's strictly necessary with our shipping carrier and payment processor to complete an order; both are bound by their own data-protection commitments.
Data is held for as long as the working relationship continues, plus the legal minimum for tax records.
You may request access, correction, or deletion at any time by writing to us; we will respond within thirty calendar days.
We use cookies only where necessary to make the site work.
That includes a session cookie to keep you logged in or to remember the contents of your basket, plus a cookie that stores whether you've accepted or rejected non-essential cookies (so we don't ask you again).
There are no analytics cookies, no marketing tags, no advertising scripts of any kind on this site.
We do not load third-party JavaScript that could track you across the web.
You can clear cookies in your browser at any time; nothing important will be lost.
Essential cookies expire when you close the browser, except the preference cookie which lasts up to a year.
You can request a copy of everything we hold on you, ask for any of it to be corrected, withdraw consent for processing, or have your records deleted entirely.
We will handle any reasonable request within thirty days without charge.
You also have the right to ask for your data in a portable, machine-readable format so you can move it elsewhere.
If we ever disagree with you about how something has been handled, you have the right to raise it with your local data-protection authority.